MDC Vacuum LLC is committed to provide high quality materials to its customers.
We have a simple workflow for our customers to request RMA.
Please follow the steps below and we will contact you immediately. If you have any questions and you would like to call us directly, please call (800) 443-8817 or email us at RMA@mdcvacuum.com.
To check your RMA status, please click Check RMA status below and provide the RMA number.
To submit an RMA request, please click Submit RMA request button below.
MDC will not accept delivery of any equipment that is contaminated with radioactive substances, biological/infectious agents, mercury, PCB's, dioxins or sodium azide, unless you:
- Decontaminate the equipment
- Provide proof of decontamination
- Radioactive, biological or infectious agents, mercury, poly chlorinated biphenyls (PCBs), dioxins or sodium azide? (if YES, see Note 1)
- Hazardous to human health and safety?
I agree to the evaluation fee (up to $500) for Non-Warranty repair returns (must be checked)