Office Hours: 8am-5 pm PST
Your privacy is very important to us. We do not sell or rent your personal information to third parties for their marketing purposes.
What Information we collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information, shipping information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature.
Under some circumstances we may require some additional financial information, such as, but not limited to: if you are registering using an email account at a free email service, or registering to buy on the Site. We use your financial information, including credit card information to verify the accuracy of your name, address, and other information.
We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, and your IP address.
If you establish a credit account with us, we collect some additional information, such as a billing address, a credit card number and a credit card expiration date.
We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety.
A cookie is a small text file containing a unique identification number that is transferred from a Web site to the hard drive of your computer so that the site administrator may identify your computer and passively track its activities on the Web site. This unique number identifies your Web browser to our computer system whenever you visit our website. A cookie will not allow a Web site to learn any personally identifiable information (such as your real name and address) that you have not otherwise disclosed.
With whom we share Information
MDC Vacuum Products, LLC. does not rent, sell, or share personal information about you with other people or nonaffiliated companies. By providing MDC Vacuum Products, LLC with your personally identifiable information, you authorize MDC Vacuum Product, LLC. to internally share that information with our affiliated companies.
What you should do to protect Information
We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering in the new information yourself. Generally, we will not modify your personal information based on your request because it is very difficult to authenticate your account manually. You can change your email address, contact information, financial information, shipping information and user preferences by going to the My Account section.
Upon your request, we will deactivate your account, contact information, billing information, shipping information, and financial information from our active databases. To make this request, email email@example.com. Such information will be deactivated as soon as reasonably possible.
We will retain in our files some personal information you have requested to remove to prevent fraud, and resolve disputes if any. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests. However, such personal information will be deactivated and will only be available to select our personal.
What is our Opt-Out Policy
You can opt out of sharing your personally identifiable information by choosing not to use such areas on the website.
All MDC Vacuum Product, LLC newsletters and direct email communications have easy-to-follow unsubscribe instructions at the bottom of each email.
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
To learn more about security, including the security steps we have taken and security steps you can take, please read Security Policy.